Website Terms of Use

1. About this website

This website describes our UK vacant property management, live-in caretaker, professional security guarding and CCTV services. These terms govern website use, not the provision of contracted services. Any agreed work is subject to a separate quotation and contract.

2. Permitted use

You may browse the website and use its forms and calculator for legitimate enquiries. Do not misuse the website, attempt unauthorised access, introduce malicious software, interfere with its operation, scrape personal information or submit unlawful or misleading material. You must have authority to share information about a property or another person.

3. Intellectual property

The website’s branding, text, images, films and design are owned by Sentry or used under licence. You may view and print reasonable extracts for personal or internal business reference, retaining relevant ownership notices. Further copying, redistribution or commercial reuse requires permission, unless permitted by law.

4. Information, estimates and demonstrations

We aim to keep the website accurate, but information may change and should be confirmed with us before making decisions. Website material is general information, not legal, insurance or security advice tailored to a particular property.

The calculator gives an illustrative guarding estimate: your selected hourly rate multiplied by 168 hours per week and your selected vacancy period. It assumes continuous 24/7 guarding and excludes VAT. It is not a binding quote, an agreed price or a promise of availability. Site requirements, staffing and contractual terms may affect actual costs.

The statement that you could save around 50% with a live-in caretaker is indicative, not a guaranteed saving or an individual quotation. No public caretaker price is supplied. Live-in caretakers and licensed security guards perform different roles; they are not equivalent services. Suitability depends on the property’s risks, occupancy arrangements, insurer conditions and other requirements, and must be assessed individually.

The weekly reporting preview contains clearly labelled demonstration data. It is not a live customer dashboard or a commitment to provide online dashboard access. Submitting a form requests a response; it does not create a services contract.

5. Availability and third-party links

We do not promise uninterrupted availability or that all material will always be current or error-free. We may update, suspend or withdraw website content. Links to other websites are provided for reference; their operators are responsible for their own content and privacy practices. A link does not automatically imply endorsement.

6. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited. Your statutory rights are not affected.

Subject to those protections and to the extent permitted by law, we are not liable to business users for indirect or consequential losses, or loss of profit, revenue, business opportunity or anticipated savings arising from website use or reliance on general illustrative information. These website terms do not replace the liability terms of any agreed services contract.

7. Privacy

How we process enquiries and use browser storage is set out in our Privacy Policy and Cookie Policy. Do not submit confidential access credentials or unnecessary sensitive information through the forms.

8. Governing law and updates

These terms are governed by the law of England and Wales. Business disputes are subject to the jurisdiction of the courts of England and Wales. If you are a consumer, this does not remove mandatory protections or rights to bring proceedings available under applicable law, including where you live.

We may update these terms as the website develops. Contact us using the details above if you have a question. This version remains a draft requiring final review.